My husband and I both work in technology however he may have a different perspective as a software developer. I'm not very dependent on my husband for things. But I can name a few things here and there that I depend on him for and vice versa and our kids depend on each of us for different things.
We have a 5 year old son and we have Apple TV. Our son knows how to fully operate this device with zero guidance. One day the remote stopped working. My son immediately said to me “Mama, the Apple TV isn’t working.”
A side story: a while back the issue with the Apple TV was we couldn’t find the control and the world stopped. My husband said download the Apple controller app. We did and we found the control. So when the control in my hand showed no signs of life, I went to prove this theory that it was the control and the tv device. I launched the app and sure enough I could navigate and select my son’s show (Voltron).
This is where the story gets interesting: I said to my husband, “the battery on the Apple control needs to be replaced”. That’s it. No explanations, no questions. A day or two later, we survived the limited use of Apple TV and my husband passes me the control and says "Ok, I changed the battery", right when he was leaving for work. Ok thanks. Later that morning, I went to watch a show and clicked and clicked and clicked and guess what? It didn’t work. When I confronted him via text, he said “I changed the batteries, you said they died?” I didn't say that. In fact I mentioned nothing about the batteries, I said the controller didn't work.
We have a 5 year old son and we have Apple TV. Our son knows how to fully operate this device with zero guidance. One day the remote stopped working. My son immediately said to me “Mama, the Apple TV isn’t working.”
A side story: a while back the issue with the Apple TV was we couldn’t find the control and the world stopped. My husband said download the Apple controller app. We did and we found the control. So when the control in my hand showed no signs of life, I went to prove this theory that it was the control and the tv device. I launched the app and sure enough I could navigate and select my son’s show (Voltron).
This is where the story gets interesting: I said to my husband, “the battery on the Apple control needs to be replaced”. That’s it. No explanations, no questions. A day or two later, we survived the limited use of Apple TV and my husband passes me the control and says "Ok, I changed the battery", right when he was leaving for work. Ok thanks. Later that morning, I went to watch a show and clicked and clicked and clicked and guess what? It didn’t work. When I confronted him via text, he said “I changed the batteries, you said they died?” I didn't say that. In fact I mentioned nothing about the batteries, I said the controller didn't work.
So later that evening he came home I asked him, "Did you test it?", "No" he replied and smiled. My son repeated the devastating news, the Apple TV doesn't work. After some digging on his part, he learned the controller needs to be paired and took the necessary steps to pair it with the Apple device. And Voila! It worked!
But I was left wondering, was the issue actually the battery? I asked this and said we're going to test it. We grabbed the old battery and checked if it worked after pairing.
Guess what? It did. This made me think about my testing over the years. Perhaps asking the question, “Why doesn’t it work?” opens up other ideas and reasons, or bigger conversations or better understanding of what is needed to make it work (better). I should not of depended on my husband to fix it or know what was wrong. I to should of been able to understand the problem: try to replace the battery and see if it fixes the issue. Similarly in my testing, I should try to look at the error and try to understand what the error is so the correct fix can be applied.
Comments
Post a Comment